CPU & RAM Troubleshooting

Solutions to CPU and memory problems in the studio.

If your CPU status is in yellow or red, it is a sign that your computer is in danger of being overwhelmed and freezing. This can cause the studio to glitch and stutter during playback. To free up CPU cycles so that the studio runs as smoothly as possible, try these quick fixes:

  • Close other media apps, such as YouTube, SoundCloud, Zoom etc.
  • Close other tabs of the browser, especially those which process media.
  • Increase the buffer size in the settings.
  • Remove some effects if there’s a long effects chain.
  • Remove some audio and MIDI channels.
  • Clear cache and restart your browser.

The more complicated a project, the more processing power you need to run it. Finding out the maximum capacity your computer can handle and maintaining your project below that mark is the key to keeping your CPU status green and your computer happy.  

If your memory status is in yellow or red, it is a sign that your computer is in danger of being short in resources. The studio may become malfunctioned. To free up RAM space, try these quick fixes:

  • Remove imported audio.
  • Undo stretching or reversing audio samples.
  • Instead of importing a long audio sample and cropping it into a short clip for use within the same project, prepare it first in another project. You can do this by creating a new project, importing the audio and cropping it to the desired length. Then, export it to a wav or mp3 file.
  • If you want to use many copies of the same stretched audio sample, always stretch it first then make copies.
  • Clear cache and restart your browser.

The more imported audio you have in a project, the more memory-intensive it is. Preparing the files first and importing only the parts you need to use can save you precious memory.

Unfortunately, it sounds like your computer might not have enough CPU power and memory to load the project. Please try a different project or upgrade your computer to increase the speed and responsiveness of your system.

For the best performance, please make sure you run Soundation on a 64-bit Chrome browser on a computer with at least 4 GB memory.  The optimal CPU is one with 6 cores or more.  

However, if you usually work with a project that contains several channels, big imported audio and long effects chain, you’ll need a computer with higher specifications. 

The CPU meter shows how much of your processor’s capacity is in use by the studio. The closer the CPU usage is to 100%, the less capacity the CPU will have to perform other tasks. When the CPU usage begins to max out at 100%, it can cause intermittent playback. The monitor will display an overloaded status while the performance graph shows yellow and red bars. 

The performance graph when the CPU status is OK: 

 

 

 

The performance graph when the CPU status is loaded: 

 

 

 

The performance graph when the CPU status is overloaded:

 

 

 

The intermittent playback is audible. You might hear crackling, popping sounds.

The memory meter shows how much memory is used by the studio. Certain tasks, such as importing big audio samples and stretching them, can consume a substantial amount of memory.

Currently there’s a limit of 2 GB of RAM for 64-bit Chrome browsers and 512 MB of RAM for 32-bit Chrome browsers.

The memory usage graph when the memory status is OK: 

 

 

 

The memory usage graph when the memory status is loaded: 

 

 

 

If the memory usage is close to the limit, mp3/wav export may fail.
If the limit is exceeded and the status is in red, the studio might become unresponsive.

Can’t find your answer? Contact us at support@soundation.com or submit a contact form here

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